Best Real Estate Agents In Buffalo NY

Buffalo, New York — a city known for its incredible architecture, rich history, and vibrant community — is also home to one of the hottest real estate markets in the country. So thriving in fact that Zillow named it the Hottest Real Estate Market in 2024 and then again in 2025.

In such a fast-moving and competitive market, working with the right real estate agent isn’t just helpful, it’s essential. Navigating Buffalo’s dynamic real estate landscape requires skill, insight, dedication, and experience. That’s why when we at Buffalo Homes sought out a Preferred Partner to recommend to our audience, we didn’t take the decision lightly.

If we’re going to put our reputation on the line by recommending a real estate agent, they need to be the best of the best that our city and region has to offer.

Over the past decade, we’ve had the privilege of working with most of Buffalo’s top real estate professionals. While we’ve met and collaborated with some incredible agents, one consistently stood out from the rest: Kim Santana.

For the last 6+ years, we’ve worked directly with Kim and have witnessed firsthand her expertise, integrity, and unwavering commitment to her clients. When it came time to name the Best Real Estate Agent in Buffalo & Western NY, the choice was clear.

So… Why Kim Santana?

Our decision to recommend Kim wasn’t based on just one factor. It was based on everything that makes her an exceptional real estate professional. From her deep understanding of the local market to her client-focused approach, Kim embodies the qualities you want in an agent.

Here’s why we believe she’s the best choice for anyone buying or selling a home in Buffalo and Western New York:

Kim’s Local Market Expertise

Buffalo’s real estate market is constantly evolving, and staying ahead of the trends requires more than just checking recent sales. Kim lives and breathes Western New York real estate.

She doesn’t just follow the market—she understands it. She knows which neighborhoods are up-and-coming, which areas offer the best long-term value, and what it takes to secure top-dollar for sellers.

🔹 For sellers, Kim crafts strategic pricing and marketing plans tailored to your home’s unique strengths. She understands which features buyers are prioritizing in different neighborhoods and how to showcase them for maximum impact.

🔹 For buyers, she ensures you’re not just buying a house—you’re making a smart investment. Whether you’re searching for a charming historic home in Elmwood Village, a modern condo downtown, or a suburban retreat in Orchard Park or Clarence, Kim knows exactly where to look and how to negotiate the best possible deal.

Her expertise isn’t just based on numbers—it comes from real experience, real relationships, and a true passion for Western New York real estate.

Client-Centric Approach

Buying or selling a home is one of the biggest financial decisions you’ll ever make. Kim gets that.

She doesn’t just see transactions—she sees people, families, and futures. Unlike agents who are focused on quick sales, Kim takes the time to understand what truly matters to her clients.

🔹 For sellers, that means a custom strategy that fits your goals—whether you’re looking for a fast sale, maximum profit, or both. She keeps you informed and in control every step of the way.

🔹 For buyers, Kim is patient, proactive, and always available. She won’t rush you into a decision just to close a deal. Instead, she makes sure you have all the information, guidance, and support you need to find the perfect home at the right price.

And Kim’s commitment doesn’t end at closing—her clients know they can rely on her long after the deal is done. Whether you need real estate advice, market updates, or even just recommendations for home improvements, Kim remains a trusted resource.

Simply put, she does what’s best for you. Full stop.

Proven Track Record

A reputation like Kim’s isn’t built overnight. It’s earned through consistency, expertise, and results.

🔹 For sellers, Kim has a history of selling homes quickly and for top dollar. She combines expert pricing strategies with cutting-edge marketing, ensuring that your home gets maximum exposure.

🔹 For buyers, she’s skilled at identifying opportunities and negotiating deals that work in your favor. Whether it’s a competitive bidding situation or a hidden gem that hasn’t hit the market yet, Kim knows how to make things happen.

Beyond the sales numbers, what truly speaks to Kim’s success is the trust and loyalty of her clients. Her business is built on referrals and repeat clients—people who come back to her time and time again because they know she delivers.

Kim also understands that real estate is evolving. Unlike agents who rely on outdated practices, she leverages the latest tools, technology, and marketing strategies to give her clients a competitive edge.

When you work with Kim, you’re not just hiring a realtor—you’re partnering with someone who is committed to getting you the best possible outcome.

Honestly, Compassion, And Trust

Buying or selling a home isn’t just a financial transaction—it’s an emotional journey. And if there’s one thing that truly sets Kim apart, it’s her honesty and compassion.

She doesn’t believe in sugarcoating things or making empty promises. If there’s a challenge, she tackles it head-on. If a home isn’t the right fit, she’ll tell you—and explain why.

Her goal isn’t just to close a deal—it’s to make sure you feel confident and comfortable every step of the way.

Beyond that, Kim genuinely cares about her clients. She understands that a home is more than just a place to live—it’s where memories are made, where families grow, and where life unfolds. That’s why she takes the time to listen, offer guidance, and make sure you feel completely secure in your decisions.

This trust and compassion are exactly why her clients don’t just work with her once—they work with her for life.

At the end of the day, the best way to build trust is through honesty. And that’s exactly what makes Kim the best real estate agent in Buffalo and Western NY.

Buffalo NY’s Best Realtor

The Buffalo real estate market is going to be harder to navigate as the it continues its upward trend, as Zillow predicted. Working with Kim will put you in a winning position from the start.

You can give Kim a call, send her an email, or follow the link above to learn more about her. Once you’re ready to start your real estate journey, Kim will be there to help.